Eigenfocus for IT Teams

Ticket management, track projects and improve service delivery

Process, prioritize, and track support tickets with customizable workflows.

Coordinate response to incidents with real-time updates and clear ownership.

Balance support requests with project work to optimize team bandwidth.

Monitor team workload to prevent burnout and ensure balanced distribution.

Track time spent on responses to tickets and requests.

Track performance metrics to improve service time.

Still not sure? Eigenfocus is flexible to fit any workflow.

Try Eigenfocus for free

Self-hosted or cloud options available.